Interpersonal dynamics are hard to control, yet vital to successful, productive teams. Investments in group development are always resources well spent. If these options don’t reflect your group’s specific needs, please reach out for a complimentary consultation. I offer both lectures and workshops. The scope and duration of existing packages are tailored following a needs analysis and bespoke courses are no problem at all.
New team, new scheme
Growing companies, reorganization, start-ups… new constellations of colleagues get created all the time. That means new sets of assumptions and expectations. Make sure national cultures and organizational cultures harmonize for efficient work flows and kick it off right. Topics address include, but are not limited to, leadership expectations, feedback protocols and conflict resolution.
first impressions
Prepare for new, cross-cultural collaborations and partnerships by learning about each culture. Understand what to expect in terms of leadership styles, negotiations, communication patterns, conflict resolution and more. Instead of waiting for miscommunication to cost you, get ahead of the situation with informed strategizing.
Trust me
Building trust takes time and intention and certainly many other investments. Even when it feels easy at first, it will face challenges in time. Cultures as well as people deal with this differently. We look at aspects of culture most specifically having to do with human relationships. Topics addressed include relationship-based and task-based trust, how we apply rules and the role of emotion.
send and receive
The great achievement of humans is our communication. Then why is it so hard? Under this theme we look at the mechanics of our communication. Such everyday tasks as giving and receiving direction or feedback, reporting, assigning mandates and employing silence all get interpreted differently based on where we come from. Learn skills to adapt to many different styles and get your message to land with greater consistency.
firm foundation
Cultural competence is a skill we grow in. For those teams which have not spent much time with the material previously, this course starts you off on your journey. We discuss what culture even is and how it shapes us, influencing our daily lives in ways we might not expect. Identify your own cultural starting points and gain a new lens to interpret situations through. We cover cultural values, biases and what they’re good for and how to respond in the face of differences.
no problem here
Even the best partnerships can run into trouble from time to time. While culture itself doesn’t have to be the cause of conflict, it can be, and beyond that, how cultures deal with conflict differs as well. Whether you have a specific situation you need help sorting out or need to establish better protocols for dealing with conflict in general, we’ve got you. Topics can include what conflict means, the role of emotion and communication styles, to begin with.
